Charles Guertin M.D. Inc. is committed to protecting the personal information that you, our client, entrust to us. We manage your personal information in accordance with the values established by the Canadian Standards Association Model Code for the Protection of Personal Information and the Personal Information Protection and Electronic Documents Act of Canada. This policy describes the principles and practices we follow to protect your personal information.

What we collect

We only collect personal information that is reasonably necessary to fulfil the purposes set out in this policy. This may include your name, address, telephone number, email address, etc.

What we do with the information we collect

We collect, use and disclose personal information to provide you with the service you have requested and to offer you other services that may be of interest to you. The purposes for which we collect personal information will be identified before or at the time the information is collected. In some circumstances, the purposes for which information is collected may be clear and consent may be implied, for example where your name, telephone number and email address are provided for the purpose of requesting an appointment.

How do we use cookies?

We use cookies to improve the functionality of our website and, in some cases, to provide you with a personalised online experience.

Most Internet browsers are initially configured to accept cookies automatically. You can change the settings of your Internet browser to prevent your computer from accepting cookies or to notify you when you receive a cookie so that you can refuse to accept it. Please note that if you disable cookies, the performance of our website may not be optimal.

We also use traffic log cookies to identify which pages are being used. This helps us analyse web page traffic data and improve our website to tailor it to customer needs. We only use this information for statistical analysis purposes.

Links to other websites

Our website may contain links to other websites of interest. However, once you have used these links to leave our website, you should be aware that we have no control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such websites and such websites are not governed by this privacy policy.

Security

We are committed to ensuring the security of your information. To prevent unauthorised access or disclosure, we have put in place suitable electronic and managerial procedures to safeguard and secure the personal information we collect.

In addition, your personal information will only be used or disclosed for the purposes for which it was collected, unless you have otherwise consented or it is required or permitted by law. Personal information will only be retained for as long as necessary to fulfil the purpose for which it was collected or as required by law.

We restrict access to your personal information to those who need it to use it for the purposes set out in this policy. We may need to share your personal information with others to meet your needs. These other parties generally include

– Financial institutions and credit card companies

– Pharmacies and other healthcare facilities.

– Medical software systems.

Consent

By using our website, you consent to the collection, use and disclosure of your personal information as set out in this policy.

How to contact us

If you have any questions about this policy, you can contact us by email at [email protected].